Frequently Asked Questions (FAQs)

Welcome to the MNR International LLC FAQ page. Here, we’ve compiled answers to some of the most common questions our customers ask. If you don’t find the answer you’re looking for, please feel free to contact us.

1. What types of products do you sell?

We offer a wide range of products, including Pet Supplies, Office Supplies, Home & Kitchen items, Beauty & Personal Care products, and Electronics. Our goal is to provide high-quality products that meet your everyday needs.

2. How do I place an order?

Placing an order is simple:

1. Browse our website and select the products you wish to purchase.
2. Add the items to your cart.
3. Proceed to checkout and follow the on-screen instructions to complete your purchase.

3. What payment methods do you accept?

We accept a variety of payment methods, including:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Other payment options as indicated at checkout

4. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website. If you have any issues, feel free to contact us for assistance.

5. How long will it take to receive my order?

• Standard Shipping: Typically takes 5-7 business days from the date of shipment.
• Expedited Shipping: Typically takes 2-3 business days from the date of shipment. Please note that these are estimated delivery times and may vary based on your location and other factors.

6. What is your return policy?

We offer a 30-day return policy on most items. Items must be returned in their original condition and packaging. For more details, please visit our Refund & Returns page.

7. How do I initiate a return?

To initiate a return, please contact us at info@mnrinternationalllc.com with your order number and the reason for the return. Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to proceed.

8. Do you offer international shipping?

Currently, we only ship within the United States. We do not offer international shipping at this time.

9. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to accommodate changes or cancellations.

10. What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately at info@mnrinternationalllc.com with your order number and photos of the damage or defect. We will work with you to resolve the issue promptly.

11. Do you offer gift cards?

Yes, we offer gift cards in various denominations. They make a perfect gift for friends and family! You can purchase them directly from our website.

12. How can I contact customer service?

You can reach our customer service team by:

• Phone: +1 (512) 678-0651
• Email: info@mnrinternationalllc.com
• Address: 3000 S. Hulen Street Ste 124#1006, Fort Worth, TX 76109, USA

We’re here to help with any questions or concerns you may have.